Privacy Policy
Last updated: 22 July 2026
This Privacy Policy explains what information Khalis Pure Honey, operated by HoneyBank (“we”, “us”), collects when you visit khalishoney.com or place an order, and how we use and protect it.
Information we collect
- Order details you give us: name, delivery address, phone number and email.
- Order history and communications with our support team.
- Payment: for cash on delivery we do not collect any card details. Online payments are processed by our secure checkout provider — we do not store your card numbers.
- Usage data: basic technical information such as your device, browser and pages visited, collected through cookies and analytics tools.
How we use your information
- To process, pack, deliver and confirm your orders (including COD confirmation calls/messages).
- To provide customer support and send order updates via call, SMS or WhatsApp.
- To improve our products, website and service.
- With your interest in mind, to show relevant offers and measure our advertising. We may use cookies and third-party tools such as Google, Meta (Facebook/Instagram) and TikTok for analytics and advertising.
Who we share it with
We never sell your personal information. We share it only as needed to run our business, with:
- Courier partners, to deliver your order.
- Our checkout and payment providers, to process online payments.
- Communication tools such as WhatsApp, to reach you about your order.
- Authorities, only where required by law.
Cookies
Our site uses cookies to keep your cart working, understand how the site is used, and measure advertising. You can control or block cookies in your browser settings; some features may not work without them.
Data retention & security
We keep your information only as long as needed to fulfil orders, meet legal obligations and support you, and we take reasonable measures to keep it secure.
Your rights
You may ask us to access, correct or delete your personal information, or to stop marketing messages. Contact us at info@honeybankuae.com or +92 315 8255464 and we’ll help.
Contact
HoneyBank — Khalis Pure Honey, Atrium Mall, Ground Floor, Zaibunnisa Street, Saddar, Karachi, Sindh, Pakistan. Email info@honeybankuae.com.